Maintain your Cat® Equipment with Customer Value Agreement (CVA)

Comprehensive equipment management with Cat CVA

A Cat Customer Value Agreement (CVA) or an Annual Maintenance Contract (AMC) is your gateway to a hassle-free ownership. It guarantees your Cat equipment stays in peak condition, backed by the tailored CVA Services commitment. To know more about the complete benefits of owning a CVA, watch the video or contact us today!

Our Cat CVA Services commitment for you

With CVA Services’ commitment, you’ll receive your ordered parts within just 1 business day. If you don’t receive it on time, you’ll get parts credit of up to ₹50,000*. But that’s not all. For any equipment repairs, our on-site technician will arrive within 8 hours of your service request, ensuring minimal downtime and maximum efficiency for your operations.
*T&C Apply

Why choose a Cat CVA?

01

Control Costs: Cat CVA brings added value to your machine. Whether you are looking for on-site equipment repairs or delivery of authentic Cat parts to your site, our customised service options has it all.

02

Increase Uptime: With CVA, get genuine Cat parts delivered to your site within 1 business day* ensuring your equipment’s planned maintenance is carried out as scheduled.
*T&C Apply

03

Expert Support: Need assistance with your equipment? Contact Gmmco to avail support through standard warranty, and through Equipment Protection Plan - a comprehensive plan that offers troubleshooting and repairs for newer machines with genuine Cat parts.

Key benefits of Performance CVA

A Performance CVA provides hassle-free ownership and seamless management at every stage of your equipment - ensuring minimal downtime and maximum performance.

Planned Maintenance

Our Planned Maintenance (PM) agreement keeps your Cat equipment in top condition with genuine parts, fluids, and expert inspections on-site, reducing downtime and maximising equipment lifespan.

Component Support

Our Component Support program covers failures of critical components, including hydraulics and fuel injection pumps, ensuring reliable performance and minimising unexpected downtime.

Fluid Health Management

Our Fluid Health Management program offers comprehensive fluid testing and assessment using S•O•S fluid analysis, helping detect potential issues early and ensuring optimal equipment performance.

Asset Information and Support

Whenever you need help with your equipment, get one-on-one support from one of our Cat customer care specialists.

Frequently asked questions

Got a question? Check out our FAQ section for helpful answers!

How does it work?

When you purchase a Cat CVA, you enjoy a host of benefits such as quick delivery of authentic Cat parts, on-site technician visits, remote equipment monitoring via VisionLink®, equipment documentation via SIS 2.0 and more.

Can I pay in EMIs?

Yes, we offer flexible payment options. including 1-time, monthly, quarterly or annual payments.

What machines are eligible?

We update the eligible Cat equipment from time to time. Get in touch with Gmmco for the updated list.

Can I track my equipment's past repair and servicing history?

With CVA, you get access to VisionLink® that lets you check your equipment's repair & maintenance history.

I have ordered the parts today. When will I receive it?

After you order Cat parts, we aim to deliver them to your site within 1 business day - excludes weekends and holidays. Receiving your parts faster means reduced downtime and faster TAT for your business.