Get Customised Maintenance Plans for Cat Equipment- Gmmco

Customised Maintenance plans to keep your equipment in top condition

Customer Value Agreement

We offer Contracted Field Support through various Customer Value Agreements (CVA) that are carefully designed to keep your equipment operating at maximum efficiency and productivity. Choose one that best suits your requirement.

CAT Customer Value Agreement (CVA)

Presenting Customer Value Agreement (CVA), an end-to-end maintenance plan from Cat. A Cat Customer Value Agreement (CVA) is your gateway to a hassle-free ownership. It guarantees your Cat equipment stays in peak condition, backed by the tailored CVA Services commitment.

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Annual Maintenance Contract (AMC)

We offer Annual Maintenance Contract (AMC) with scheduled visits. During each visit, our Customer Service Engineer inspects the machine, records key parameters, assesses equipment health, and recommends maintenance and spare parts for smooth operation.

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Preventive Maintenance Contract (PMC)

Our Preventive Maintenance Contract (PMC) provides expert maintenance by trained Customer Support Engineers. Equipped with advanced tools, they perform essential tasks like drain plug inspections, filter analysis, and scheduled oil sampling.

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Technical Audits (TA1 & TA2) - Onsite Repair

We offer a comprehensive inspection process where our Engineers audit the equipment with Cat special diagnostic tools. The process includes: • System-wise audit of the equipment • Identifying issues that could lead to major repair, and rectifying them • Scheduling repairs and controlling costly downtime • Know your equipment's condition and the estimated repair cost for the next 12 months

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Custom Hydraulic Service (CHS)

Our Custom Hydraulic service is designed to enhance the life of hydraulic components of the equipment. The service includes: • Audit of hydraulic system performance like Cycle Time, Drift Rates and Pump flow • Particle count for metallic and non-metallic particles • Use of Kidney Loop filtration system to control oil contamination

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Custom Track Service (CTS)

Our Custom Track Service (CTS) ensures efficient undercarriage management. Our CSE conducts regular on-site inspections, measuring wear on track bushings, links, rollers, idlers, and grousers. CTS intervals are scheduled based on underfoot conditions and application, ensuring timely checks.

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Maintenance and Repair Contract (MARC)

With Maintenance and Repair Contract (MARC), customers entrust Gmmco with maintenance and repairs at a fixed cost, allowing them to focus on their core business. MARC offers a fixed hourly operating cost, guaranteed machine availability, maintenance, spares, lubricants, S•O•S testing, repairs, overhauls, and maintenance management.

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Total Maintenance & Repair (TM&R) contract

Each Total Maintenance & Repair (TM&R) contract is tailored to your needs, providing comprehensive maintenance and repairs at a fixed cost for a set period. We handle scheduled maintenance, including spares, fluid and filter changes, oil sampling, engine condition monitoring, and repairs for all failures. Genset, control panel, and operations can be included if needed.

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Operation & Maintenance (O&M) agreement

We offer Operation and Maintenance (O&M) agreements for Genset customers, guaranteeing specific power generation, parts and service availability, and reduced O&M costs through preventive maintenance by our expert technicians.

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