We offer Annual Maintenance Contracts with a pre-determined number of visits per year. During each visit, our Customer Service Engineer (CSE) inspects the machine, records operating parameters with special tools, and reports on the health of the equipment. After the study, the CSE makes recommendations on maintenance requirements as well as parts to be stocked, for trouble-free operations.

We offer a comprehensive inspection process to improve the reliability of Machines and Gensets. Our Customer Support Engineers audit the equipment with Cat special diagnostic tools. The process includes: • System-wise audit of the equipment • Identifying issues that could lead to major repair, and rectifying them • Scheduling repairs and controlling costly downtime • Know your equipment's condition and the estimated repair cost for the next 12 months

Our Custom Track Service (CTS) enables effective management of Under Carriage components. Our CSE carries out onsite inspection of the under carriage at regular intervals, and measures the wear of track bushings, links, rollers, idlers and grousers. Based on the underfoot condition and application, our CSE schedules the intervals of CTS checks and carries them out within the scheduled timelines.

Each Total Maintenance & Repair (TM&R) contract is custom-made to suit your requirement. It offers complete maintenance and repair at a fixed cost, for an estimated period of operations. We take care of all scheduled maintenance with Spares, Fluid & Filter changes, Scheduled Oil Sampling, Condition Monitoring of the Engines, repairs for minor or major failures as well as recording of repair history. Genset and Control Panel and Operation can also be included if required.